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What to do if there is a flood

To stop flood water from entering your home, fit flood protection products like airbrick covers, sandbags and toilet bungs.

What to do in a flooding emergency

If you experience flooding:

  • You and your family's safety is most important, so move them and your pets upstairs. Don't barricade yourself in a room; make sure you still have a means of escape.
  • Turn off your electricity and gas supply, if it is safe to do so, but do not touch sources of electricity when standing in flood water.
  • Move your valuable items upstairs or to a high point in your property.
  • Disconnect any equipment that uses water, like washing machines and dishwashers.

In some cases you may be evacuated to a rest centre. If you think you may need to be evacuated during a flood, remember to pack spare clothing.

Evacuation by the emergency services

The Emergency Services may instruct you to leave your home and go to a rest centre or temporary accommodation. Remember to take with you any medication, toiletries and sanitary supplies. If you have time, turn off electricity, gas and water supplies, unplug appliances and lock all doors and windows.

If you have pets, don't forget about them, read the Derbyshire Prepared Pet Plan which is available at Derbyshire Prepared website which gives details of how you can make plans for them.

If you are evacuated to a rest centre the information in the Derbyshire Prepared Rest Centre Leaflet, which is available at Derbyshire Prepared website will explain what will happen.