The home is generally regarded as the place where we feel safest, but it is also the place where the overwhelming majority of fire deaths and injuries occur. To help prevent accidents we provide a free safe and well visit to the most vulnerable in our community.
A Safe and Well visit will provide you with actions and advice to help make your home a safer place and protect you and your family from the risks of fire, it will also provide you with a fire escape plan to follow should the unthinkable happen. A Safe and Well Visit will also include a falls assessment and identify any health and care needs that need signposting to local services to help ensure your safety and wellbeing.
During the visit we will provide you with fire safety advice within your property, along with recommendations specific to your home and the people who live there. We may also fit smoke alarms and provide additional safety equipment if they are needed. All of these services are provided free of charge.
A visit will, on most occasions, reduce the immediate risks of fire within the home. However, on some occasions our employees will work with our partner agencies to ensure vulnerable individuals are safe; consideration towards the installation of a fire sprinkler unit may form part of this strategy.
We target areas and households where we know there is a higher risk of fire, primarily the more vulnerable groups in the community. As such we do have an eligibility criteria for our safe and well checks. If you want to find out if you are eligible please contact one of our area admin teams how-do-i-request-a-safe-and-well-visit.
If you do not qualify for a free Safe and Well visit you can visit our DIY online Home Fire Safety check tool and carry out your own check.
A visit can be undertaken by a member of Derbyshire Fire and Rescue Service or one of our partner agencies such as Derby Homes Crime Prevention Team or your Housing Association.
All Derbyshire Fire & Rescue Service staff will be in uniform and carry identification.
A visit can take anywhere between 30 minutes to 1 hour dependant on the size of the property and the risks identified.
Yes, you must reside at the property so we are able to assess what risks are associated with how you live within the property. You are however able to ask a friend or relative to be present if you feel you would need this extra support.
Should you require any further information regarding a Safe and Well Visit and/or to see if you or someone you know is eligible, please contact your local area office as detailed below.
| Phone No. | Area | |
|---|---|---|
| 01246 223500 | EastAreaAdmin@derbys-fire.gov.uk | North East Derbyshire, Chesterfield and Bolsover and Amber Valley |
| 01332 777850 | SouthAreaAdmin@derbys-fire.gov.uk | Derby City, South Derbyshire and Erewash |
| 01298 608720 | West_Area_Admins@Derbys-Fire.Gov.UK | High Peak and Derbyshire Dales |
