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British Sign Language

This BSL video provides advice on measures that can be taken to reduce fire risks in the home. It takes you through general fire safety advice and specialist information such as smoke alarms for those hard of hearing.

How to contact Derbyshire Fire & Rescue Service for people who are Deaf, hard of hearing and speech-impaired


Emergency SMS is a free text service to contact any of the 999 services in the event of an emergency only. Examples of emergency incidents are:

  • a person’s life is at risk
  • there is a fire or people are trapped
  • a crime is happening now
  • you need an ambulance now

You will need to register for the service

To register, text ‘register’ to 999 and follow the instructions that will be sent to your phone.

For more information visit:


For general enquiries and non-emergency assistance text 07766 299999. This number is only monitored during working hours, Monday to Friday, 9:00 – 17:00.