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Our Year 2019-20 (Annual Report)

Derbyshire Fire & Rescue Service has today published ‘Our Year 2019/20’, a document celebrating the Service’s key achievements from the last financial year.

‘Our Year 2019/20’ delivers key facts in relation to the Service’s financial position, staffing levels, incident information and incident response data, prevention and protection activity, property and vehicle inventory, LGBT+ and Inclusion activity in addition to collaboration successes and the Service’s awards and recognition.

Derbyshire’s Chief Fire Officer and Chief Executive, Gavin Tomlinson said: “2019/20 was an incredibly busy year for the Service, one which saw our first inspection by Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services and the award of Emergency Service of the Year in the Excellence in Fire and Emergency Service Awards.

“We responded to over 6,000 incidents, with over 755 members of staff committed to responding to just one of those – the potential breach of Toddbrook Reservoir Dam at Whaley Bridge.

“Our employees carried out over 16,000 direct engagements and delivered 13,000 safe and well checks targeting the most vulnerable members of our community, working to keep them safe and prevent emergency incidents in their homes. Sadly the impact of the current Covid pandemic had a direct impact on engagement activity in March 2020, but the Service has adapted and found new and innovative ways of continuing to ensure the safety of those most at risk of fire.

“These are just some of the highlights of ‘Our Year 2019/20’ and I hope that people will take a couple of minutes to read the two sided, easy read infographic document, that celebrates and acknowledges the breadth of work carried out by Derbyshire Fire & Rescue Service, some in collaboration with partners, to Make Derbyshire Safer Together.”

You can view ‘Our Year 2019/20’ online or alternatively it can be viewed on the Service’s social media channels.

Annual Budget E37.9m.
Ongoing Savings £11m 2011-20 

Our People:
DFRS employs a total of people 882 people.
Joint Control Staff 40.
Wholetime Firefighters 345.
On-Call Firefighters 324.
Support Staff 173.

Staff Cultural Survey:
8 % Engagement score.
Words to describe the culture include improving, friendly, supportive, professional, open.

Incident Response:
First pumps arrived at 86% of life-risk fires within 10 minutes of being mobilised. 
97% of 999 calls answered in 7 seconds.
19,000 emergency calls taken by joint.
Wholetime appliances available over 99% of the time and On-Call appliances 79%.
Mobilising system availability was 99%.

6,200 Incidents attended which is a 12% reduction on 2018/19.
2,100 Total fires attended which is a reduction of 22% on 2018/19.
Todbrook, Whaley Bridge cost £455,000 (6,500 residents evacuated. 755 Personnel and 259 vehicles attended.)
600 Road traffic collisions attended with 13 people killed and a further 120 seriously injured in these incidents.
1,400 People assisted at incidents.
100 Water rescues, many resulting from Storms Ciara. Dennis and Jorge.
350 Accidental house fires which is lowest recorded accidental fires.
2,400 False alarms attended. Protection Activity:
4,500 Site Specific Risk intelligence activities.
400 Non-domestic false alarms attended which is a 56% reduction on 2018/19 
1,100 Fire protection audits completed which means 12% of the commercial properties within Derbyshire saw interaction with the Service.

1 private Sector Tenant.
Sharing 8 sites with EMAS.
Sharing 5 sites with Police 
Joint Working includes Fleet Team, Assets Team, Prevention and Inclusion strategy.

Our Fleet includes:
41 Fire appliances.
12 Special appliances.
66 Small vehicles 

Awards include:
HMICFRS (DFRS awarded good rating for people, Efficiency & Effectiveness and outstanding for promoting the right values and culture of people).
Emergency service of the year award. 
East midlands regional stonewall awards (Senior LGBT champion, LGBT Role model of the year).
Top 100 Stonewall Employer.
Control room awards leader of the year.

Prevention Activity: 
16,000 Direct Engagements undertaken. with more than 6,000 resulting in safe & well Checks.
In total 13,000 Safe & Well Checks were completed.
1,684 Vulnerable people cases.
16 Safeguarding cases.
87 Specialist FireSAFE counselling programmes given to young people.
Fire safety education talks delivered to 18,000 Children.
Young Drivers Education delivered to 964 students.

LGBT+ & Inclusivity:
166 Positive action events, engaging with around 150,000 people.
Delivered LGBT+ conference and workshops to around 200 people.
First open days held for deaf and visually impaired communities.