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Feedback and Questions

Feedback and Questions

This page contains specific information for submitting feedback and questions regarding the Derbyshire Fire & Rescue Authority. If you wish to view the feedback and complaints information for the wider Fire & Rescue Service please visit the general feedback and complaints page.

Derbyshire Fire & Rescue Authority is keen to receive feedback from all residents, visitors and from people working or studying in Derbyshire.

Please read the following information that is relevant to how you would like to submit your question or feedback.

Derbyshire Fire & Rescue Authority is keen to receive feedback from all residents, visitors and from people working or studying in Derbyshire.

Please read the following information that is relevant to how you would like to submit your question or feedback.

Public Question Time

Members of the public can ask questions at the meetings of the full Fire & Rescue Authority. Any questions you wish to ask need to be put down in writing and sent to the Clerk to the Fire Authority at least 10 days before the date of the meeting by either of the following methods:

  • E-mail
    Send an e-mail to mailto:ltaylor@derbys-fire.gov.uk
  • In Writing
    Send the details to:

    Solicitor / Monitoring Officer
    Louise Taylor
    DFRS Headquarters
    Butterley Hall
    Ripley
    Derby
    DE5 3RS

If you have any questions about Public Question Time you can contact the Clerk to the Fire & Rescue Authority on 01773 305 305.

Petitions

We recognise that petitions are a useful way to let us know about your concerns.
Any petition must contain the following information:

  • A clear and concise statement covering the subject of the petition, the area to which the petition relates and what action the petitioners want the Authority to take.
  • The contact details for the petition organiser (lead petitioner) so the Authority knows who to contact.
  • The name, address, postcode and signature of any person supporting the petition.
  • Date the petition is submitted.

A minimum of 10 signatories from 5 separate households is required in order for a response to be made.

Guidance on how to submit a petition and the actions the Authority will take is provided in the Petitions Protocol which can be downloaded below.

Concerns and Complaints

If you have any concerns about the way in which the Derbyshire Fire & Rescue Authority, or its Members conduct the Monitoring Officer in confidence in either of the following ways:

  • E-mail
    Send an e-mail to ltaylor@derbys-fire.gov.uk
  • Phone
    On 01773 305 305
  • In Writing
    Send the details to:

    Solicitor / Monitoring Officer
    Louise Taylor
    DFRS Headquarters
    Butterley Hall
    Ripley
    Derby
    DE5 3RS

Your enquiry will be treated confidentially and a response made following investigation of the facts in each case.

Language Translation

You can use the translation service powered by Google to translate DFRS pages into a variety of other languages.

Please note:
Translations cannot be guaranteed as exact and may include incorrect or inappropriate language. We cannot control the quality or accuracy of the Google service.

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