Get in touch
In an emergency you should always call 999 - but if it's not urgent, here's how to get in touch.
To report emergencies and fires you should always call 999
- but if it is not urgent, here is how to get in touch.
Contact form
We welcome any comments, suggestions and queries.
DFRS Contact details
You can contact us in many ways:
- By Writing:
Derbyshire Fire & Rescue Service
Butterley Hall
Ripley
Derby
DE5 3RS - By FREEPOST:
Freepost DERBYSHIRE FIRE & RESCUE SERVICE - By Email: reception@derbys-fire.gov.uk
- By Telephone: 01773 305 305 (HQ Reception)
- By SMS: 07766 299 999 (General enquiries and non-emergency assistance for people who are deaf, hard of hearing or speech-impaired)
Area Office contact details
East Area Office 01246 223 500
[North East Derbyshire, Chesterfield, Bolsover and Amber Valley]
email: EastAreaAdmin@derbys-fire.gov.uk
South Area Office 01332 777 850
[Derby City, South Derbyshire and Erewash]
email: SouthAreaAdmin@derbys-fire.gov.uk
West Area Office 01298 608 720
[High Peak and Derbyshire Dales]
email: West_Area_Admins@derbys-fire.gov.uk
View Area Office map
Reporting your Garden Fire/Controlled Burns
If you are having a garden fire, please ring Fire Control on 01332 861800 to inform them of the fire.
They will:
- Record the location the fire is taking place.
- Offer fire safety advice.
- Ask you to contact them when the fire is out.
Reporting a smoke nuisance
If you are suffering from a smoke nuisance, we would encourage you to speak to the person or business creating the problem. If this is unsuccessful, then your local council may be able to help.
- Amber Valley District Council
- Bolsover District Council
- Chesterfield Borough Council
- Derby City Council
- Derbyshire Dales District Council
- Erewash Borough Council
- High Peak Borough Council
- North East Derbyshire District Council
- South Derbyshire District Council
If you think there is a real risk to people or property then you should call the emergency services on 999
Freedom of Information requests
Information about Freedom of Information requests can be found on our dedicated page.
Community safety education
If you are organising any of the following talks or events then please use our event booking request form.
Fire station visit
Fire safety talk
Road safety event
Community / Charity event
Careers talk
Secondary school / College / University visit
Scout / Guide / Cub / Brownie / Beaver / Rainbow visit
Primary school visit
Nursery school visit