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The Derbyshire Fire & Rescue website is committed to providing accessible websites for their visitors. This accessibility statement describes what we have done to make our website accessible.

Accessibility statement for

This accessibility statement applies to the website

This website is run by Derbyshire Fire and Rescue Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Many of our PDF documents are not fully accessible to screen readers
  • You cannot modify the line height or spacing of text

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille then please get in touch

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think We are not meeting accessibility requirements then please get in touch.

If you wish to report an accessibility problem with a particular page on our website you will always find a link at the bottom of every page asking “Is there anything wrong with this page?”

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment. All contact details can be found on our get in touch page.

Technical information about this website’s accessibility

Derbyshire Fire and Rescue Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • iframe and frame elements must have a title attribute.
    This fails the WCAG 2.1 A 2.4.1 guidelines.
    This issue is related to the use of Google’s ReCAPTCHA plugin
  • HTML form control has no accessible name.
    This fails the WCAG 2.1 A F68 guidelines.
    This issue is related to the use of Google’s ReCAPTCHA plugin
  • Duplicate id - the same ID is used on more than one element.
    This fails the WCAG 2.1 A 4.1.1 guidelines.
    This issue is related to the use of Google’s ReCAPTCHA plugin

What we are doing to rectify these issues

  • Google ReCAPTCHA
    We will look to find an alternative solution by December 2023.

Content that is not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDF documents do not meet accessibility standards - for example, they may not be marked up so they are accessible to a screen reader.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. We plan to review and replace all other static PDF documents that do not meet the accessibility guidelines by the end of December 2023. Periodic or annual documents will not be included as they will naturally be replaced by later versions that will meet the accessibility guidelines.

Some 3rd party documents published on our website are not accessible but are excluded under regulation 4(2)(e) of the accessibility regulations.

What We are doing to improve accessibility

  • We use Sortsite, a 3rd party tool, to audit our website for broken links and to report on any accessibility issues. We are currently addressing all issues highlighted and intend to complete the corrections by the end of December 2023.
  • We are creating guidelines for all new and existing employees to help them understand how to create accessible documents.
  • We recognise that currently not all our documents meet these standards but we are actively working to rectify this. If in the meantime you require a particular document that needs updating as a priority then please use the link below to inform us.

    Priority PDF Document Accessibility Request

  • Our preferred option is now to provide accessible HTML versions of documents and reports in preference or additional to PDF documents.

Preparation of this accessibility statement

This statement was prepared on 5 January 2021. It was last reviewed on 10 July 2023.

This website was last tested on 1 July 2023. The test was carried out internally.

All pages and PDFs on the website are included in our testing.