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The Derbyshire Fire & Rescue website is committed to providing accessible websites for their visitors. This accessibility statement describes what we have done to make our website accessible.

Accessibility statement for

This accessibility statement applies to the website

This website is run by Derbyshire Fire and Rescue Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Many of our PDF documents are not fully accessible to screen readers
  • Some images do not have a suitable ALT text description
  • You cannot modify the line height or spacing of text

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille then please get in touch

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think We are not meeting accessibility requirements then please get in touch.

If you wish to report an accessibility problem with a particular page on our website you will always find a link at the bottom of every page asking “Is there anything wrong with this page?”

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment. All contact details can be found on our get in touch page.

Technical information about this website’s accessibility

Derbyshire Fire and Rescue Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Interactive forms

  • Some form controls have no labels and no programmatically determined name.
    This fails the WCAG 2.1 A F68 guidelines.
    This issue is related to the use of Google’s ReCAPTCHA plugin to prevent spamming when completing response forms and is a 3rd party issue.
  • Some pages containing multiple interactive forms can cause problems with assistive technologies due to the use of duplicate IDs.
    This fails the WCAG 2.1 A 4.1.1 guidelines.
    Our forms are built using third party software. We will seek to have this corrected by the supplier or replaced by the end of December 2021.
  • Some forms contain items with the same label. Screen reader users can find it difficult to tell them apart.
    This fails the WCAG 2.1 AA 2.4.6 guidelines.
    Our forms are built using third party software. We will seek to have this corrected by the supplier or replaced by the end of December 2021.

Content that is not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDF documents do not meet accessibility standards - for example, they may not be marked up so they are accessible to a screen reader.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. For example, we do not plan to fix our Statement of Accounts 2017-2018. However, we plan to review and replace all other static PDF documents that do not meet the accessibility guidelines by the end of December 2021. Periodic or annual documents will not be included as they will naturally be replaced by later versions that will meet the accessibility guidelines.

All new PDFs or Word documents we publish will meet accessibility standards.

What We are doing to improve accessibility

  • We use Sortsite, a 3rd party tool, to audit our website for broken links and to report on any accessibility issues. We are currently addressing all issues highlighted and intend to complete the corrections by the end of December 2021.
  • We plan to schedule a monthly audit of our website using the Sortsite tool commencing December 2021.
  • We are creating guidelines for all new and existing employees to help them understand how to create accessible documents.
  • We recognise that currently not all our documents meet these standards but we are actively working to rectify this. If in the meantime you require a particular document that needs updating as a priority then please use the link below to inform us.

    Priority PDF Document Accessibility Request

  • All new PDF or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 5 January 2021. It was last reviewed on 24 June 2021.

This website was last tested on 4 January 2021. The test was carried out internally.

All pages and PDFs on the website are included in our testing.