Q3 performance summary 2022-23

October - December 2022/2023

Incident Activity

5,746 incidents attended between April and December 2022, an increase of 9% from the same period last year.
In Q3, our crews attended 396 fire incidents, a 15% decrease on the period average

We attended 17 hoax fire calls in Q3, distracting our crews from potential life-threatening situations.

In Q3, 8,848 emergency calls were answered by Joint Control staff, a reduction of 60% on the previous quarters recorded total for Joint Control.
Control operators achieved an average call handling time of 83 seconds to P1 and P2 fires, 4 seconds quicker than last quarter
In Q3 our first pumps arrived at 82% of life-risk fires within 10 minutes of being mobilised, which is above our target of 80%
This quarter, our On-Call appliance availability was 78% while Wholetime pumps were available more than 99% of the time

2 accidental fire fatalities between October and December.
7 people hospitalised with injuries from accidental fires in Q3
0 water related fatalities recorded in Q3, with incidents of this nature declining significantly on 2021/22.

Crews attended 159 deliberate fires between October and December. Deliberate fires fell by 82% between August and December
39 deliberate vehicles fires in Q3 of which 25% were motorcycles

DFRS attended 463 emergency special service incidents in Q3, including helping out other agencies on 212 occasions.

2 people were killed and 12 seriously injured at RTCs attended by DFRS during Q3. This equates to a 56% reduction on Q2.

By the end of December 14% of our operational workforce were from under-represented groups and 11% of our operational workforce were female.
During quarter 3, we recorded 10.8 average shifts lost to sickness.
88% of our staff have now received an annual appraisal

Between October and December, we delivered over 3,600 Safe and Well checks to vulnerable people
Between April and December we have delivered 653 School fire safety talks, an increase of 140% on the previous year

25 non-domestic property fires in Q3, this is below target for this period
During Q3 our crews and protection teams visited over 2,357 non-domestic properties in Derbyshire to identify any potential risks to crews and to ensure compliance with fire regulations.
In November the Service undertook 132 audits – this is the highest monthly since October 2012