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Q1 performance summary 2022-23

April - June 2022

Incident Activity

  • 1,888 incidents attended between April and June, 1% less incidents than last year.
  • In Q1, our crews attended 869 fire incidents, a reduction of 2% on last year.

Malicious False Alarms

  • We attended 22 hoax fire calls in Q1, distracting our crews from potential life-threatening situations.

Incident Response

  • In Q1, 10,700 emergency calls were answered by Joint Control staff who achieved an average call handling time of 88 seconds to fires in buildings or vehicles
  • Our first pumps arrived at 74.5% of life-risk fires within 10 minutes of being mobilised, which is slightly below our target of 80%
  • This quarter, our On-Call appliance availability was 80% while Wholetime pumps were available more than 99% of the time
  • Casualties and Fatalities
  • 2 accidental fire deaths in Q1 with 15 people hospitalised with injuries from accidental fires.

Accidental Dwelling fires

  • 115 accidental house fires attended between April and June, 60 of these fires were cooking related and 15 were as a result of smoking.
  • 50 fires in April is the second highest monthly total since 2009/10.
  • 82% of houses that had an accidental fire in Q1 had a smoke alarm fitted.

Deliberate fires

  • Crews attended 403 deliberate fires in Q1, our second highest recorded quarterly total of the last decade. Almost 2/3 of these fires involved grass and rubbish fires outdoors.
  • Chesterfield, Heanor and Nottingham Road all saw notable spikes in deliberate fires.

Emergency Special Services

  • DFRS attended over 400 emergency special service incidents in Q1, including helping out Police and Ambulance on 121 occasions and 20 animal rescues


  • 9 people were killed, and 22 seriously injured at RTCs attended by DFRS during Q1.


  • 2 accidental water fatalities occurred in quarter 1, and a further 4 people were rescued in water incidents.


  • By the end of June, 14% of our operational workforce were from under-represented groups, and 11.2% of our operational workforce were female.
  • During quarter 4, we recorded 2.4 average shifts lost to sickness.

Prevention activities

  • Between January and March, we delivered over 3,700 Safe and Well checks to vulnerable people in Derbyshire
  • We fitted almost 2,000 smoke alarms
  • Over 48 people were referred on to other agencies to help support their Health and Wellbeing.
  • 53 people used our new online Safe and Well checks system

Protection Activities

  • We attended 42 fires in commercial buildings between April and June.
  • Our crews and protection teams visited over 2,000 commercial properties in Derbyshire to identify any potential risks to crews and to ensure compliance with fire regulations.

Operational Assurance

  • During the quarter we undertook 19 training exercises, 7 included multi-agency exercises and 4 with over-border crews.