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Unnecessary 999 Calls During Industrial Action

09/Jun/2014

Derbyshire Fire & Rescue Service (DFRS) is once again urging members of the public not to make unnecessary 999 calls - particularly during periods of industrial action.

DFRS has received notification from the Fire Brigades Union (FBU) that their members will take part in further national industrial action on:

  • Thursday, 12 June 2014. 24 hour action commencing at 9am.
  • Saturday, 21 June 2014. 10am until 5pm

Whilst DFRS will still be providing an emergency response service during these times, albeit at a reduced level, it is essential that members of our communities consider the need for a fire engine before making their call.

Assistant Chief Fire Officer, Gavin Tomlinson spokesperson for DFRS said "Whilst the industrial action is on-going, we will still be responding to 999 calls; however we are asking people to only call 999 if they really do need a fire engine.

"Our priority during times of industrial action is to respond to those priority calls where a life may be at risk or someone needs to be rescued. If we respond to non-emergency calls then those most in need of our help could be at risk.

"A non-emergency call could be to someone who is locked outside their house, or where someone is stuck in a lift. There are other agencies and organisations that can help in this instance."

Assistant Chief Fire Officer Tomlinson went on to say "We do find ourselves in an unusual situation where we must prioritise our calls for those who are most in need of our assistance. However, I must emphasise that you should still call 999 in an emergency so that an experienced control room operator can deal with your situation. You must not try to call your local fire station directly."

For further fire safety advice/information and up to date information regarding proposed strike dates visit www.derbys-fire.gov.uk or follow us on Twitter (@DerbyshireFRS) or like us on Facebook.

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